Privacy Policy
Last updated: October 2026
This policy explains how Shallfew Septic ("we" or "us") handles your information. It applies when you visit shallfew.garden, call the phone number on this site, or send us a form. This page is a general template. It is not legal advice.
What We Collect From You
You may give us details yourself. This can be your name, phone number, email address and location. It can also be notes about your septic system, sewer line or plumbing problem. You share these when you call or fill out a form.
What We Collect Automatically
Our site may also log some facts on its own. These include your IP address, your browser and device type, the pages you open and when you visit. Calls to the number on this site may be tracked. Some may be recorded. We do this to check quality and to handle billing.
Why We Use Your Information
We use it to:
- Link you with an independent plumbing or septic provider in your area
- Pass your request to that provider so they can reach you
- Reply to your questions and messages
- See how people use this site and our phone lines
- Make our site and service better
- Follow the law and stop fraud or misuse
Who Gets Your Information
Shallfew Septic is a referral service. When you ask for help, we send your contact details and request to one or more independent providers or marketing partners. They use it to contact you. These are separate businesses. They have their own privacy rules.
We also share data with firms that help run our site and phones. Examples are hosting, analytics and call-tracking services. We may share data when the law requires it. We may also share it to protect our rights.
We do not sell your personal information for money. Some laws count sharing with marketing partners as a sale or a share. Where those laws apply, you may be able to opt out.
Cookies and Analytics
This site may use cookies and similar tools. They show us how visitors use the site. You can control cookies in your browser settings. If you turn them off, some parts of the site may not work well.
Your Choices and Rights
Your rights depend on where you live. You may be able to see, fix or delete your personal information. You may also be able to opt out of some sharing. To ask, email contact@shallfew.garden. We may need to confirm who you are before we act.
Security and How Long We Keep Data
We take reasonable steps to protect your information. Still, no way of sending or storing data is fully safe. We keep your information only as long as we need it for the reasons above, or as long as the law says.
Children
This site is not for children under 13. We do not knowingly collect their personal information.
Updates to This Policy
We may change this policy from time to time. The date at the top shows the latest update.
Contact
Have a question about this policy? Email contact@shallfew.garden.
Tell us what happened
Have a septic or sewer problem? Request a callback to check provider availability, or send a short request and describe what you see.
No obligation